Shipping Policy

Shipping Policy for Angel Wall Decor

At Angel Wall Decor, we understand the joy of receiving your new home decor and furnishing items. Our Shipping Policy is designed to provide clarity on the shipping process, delivery times, and any associated costs. If you have any questions or concerns, please don't hesitate to contact our customer service team at [awdunited@gmail.com].

1. Order Processing:

1.1 Processing Time: Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays. Customized or personalized items may require additional processing time, which will be communicated during the ordering process.

1.2 Order Confirmation: Upon successful placement of your order, you will receive an email confirmation detailing your purchase, shipping information, and a unique order number. Please review this information to ensure accuracy.

2. Shipping Methods:

2.1 Standard Shipping: We offer standard shipping for all orders. Delivery times vary depending on your location and typically range from 3 to 7 business days after order processing.

2.2 White Glove Delivery (Optional): For select larger items or furniture pieces, we offer white glove delivery service. This premium service includes assembly and placement of the items in your home. Additional charges and extended delivery times may apply, and this option will be presented during checkout.

3. Shipping Costs:

3.1 Calculation: Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as the delivery destination. You can preview the shipping cost before completing your purchase.

3.2 Free Shipping: Enjoy free standard shipping on orders over a specified amount. Check our website or promotional materials for current free shipping thresholds.

4. Order Tracking:

4.1 Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. Use this number to monitor the status and location of your delivery.

4.2 Tracking Assistance: Should you encounter any difficulties with tracking your order or have inquiries about its status, please contact our customer service team for prompt assistance.

5. International Shipping:

5.1 Customs and Duties: For international orders, additional customs fees or duties may apply. These fees are the responsibility of the customer. Familiarize yourself with your country's import regulations before placing an order.

5.2 International Shipping Time: International shipping times vary based on the destination. Please anticipate additional time for delivery and customs processing.

We appreciate your trust in Angel Wall Decor for your home decor and furnishing needs. Our goal is to provide you with a delightful shopping experience from start to finish.